Privacy Policy
A legal disclaimer
At Templepan Retreats, your privacy is important to us. This policy explains how we collect, use and protect your personal information when you use our website, contact us or make a booking.
By using this website, you agree to the terms outlined below.
Who We Are
Templepan Retreats provides coworking, studio hire, coaching, wellbeing sessions, retreats and community-based experiences.
For any questions relating to this Privacy Policy or your data, please contact:
Templepan Retreats
Email: support@cocreators-btg.com
What Information We Collect
We may collect and store the following information when you use our website or services:
-
name
-
email address
-
phone number
-
booking details
-
payment or billing information
-
information submitted through contact forms or enquiries
-
website usage data through cookies and analytics tools
-
We only collect information that is relevant to providing our services and improving your experience.
How Your Information Is Used
Your information may be used to:
-
manage bookings and enquiries
-
provide services and communicate with you
-
send booking confirmations or important updates
-
improve our website and customer experience
-
meet legal, financial or insurance obligations
-
send occasional updates or marketing communications where consent has been provided
We will never sell your personal information to third parties.
Payments
Payments may be processed through secure third-party providers connected to our booking systems or website platform. We do not store full payment card details ourselves.
Please refer to the relevant payment provider’s own privacy policy for further information.
Marketing Communications
If you choose to join our mailing list or community updates, we may occasionally send information about:
-
upcoming sessions or events
-
new services
-
workshops or retreats
-
community updates
You can unsubscribe from marketing communications at any time using the unsubscribe link provided or by contacting us directly.
Cookies & Website Analytics
Our website may use cookies and analytics tools to help us understand how visitors use the site and improve functionality and user experience.
Cookies may collect:
-
browser type
-
device information
-
pages visited
-
time spent on the site
You can adjust your browser settings to refuse cookies if preferred.
How We Protect Your Information
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.
Only authorised individuals involved in the operation of Templepan Retreats will have access to your information where necessary.
Sharing Information
We may share information with trusted third-party providers where required to operate the business effectively, including:
-
website or booking platforms
-
payment processors
-
accountants or legal professionals where required by law
Information will only be shared where necessary and appropriate safeguards are in place.
Your Rights
Under UK data protection law, you have the right to:
-
request access to your personal information
-
request correction of inaccurate information
-
request deletion of your information where appropriate
-
withdraw consent for marketing communications
-
raise concerns about how your data is used
Requests can be made by contacting us directly.
External Links
Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of external sites.
Changes to This Policy
This Privacy Policy may be updated occasionally to reflect changes in services, legal requirements or website functionality. The latest version will always be available on our website.
Contact
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Templepan Retreats
Email: support@cocreators-btg.com
Cocreators-BtG Ltd. is a separate entity run by the same Director.